Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have received an error coming from your local delivery service and might like to end your order, very first check your e mail and/or spam filtration to ensure you clicked on the correct delivery address and/or LINK. Once this has been done, in case you are continue to enthusiastic about continuing, just answer the e-mail with the information on your request and you may greatly appreciate virtually any assistance you may offer. For technical issues, you may possibly need to make contact with customer support via their own phone number: (Toll Free). Alternatively, if an individual have any some other questions, you could send us a good email and we will try our best to assist you.
Your package appear at your current door within seven to ten working days. Please note of which shipping times may vary from 1 courier company to be able to another. Hence, it is, usually preferable to purchase with a trustworthy company. To aid ensure your bundle arrives safely, we always advise that you sign your current parcel’s “Thanks With regard to Sending” section in order to arrives. Your nearby delivery services are usually required to obviously display this signature bank confirmation on all sent items, which include Element Vape items.
As soon as your parcel has arrived at your door, you will have to collect it as soon since possible. This is usually normally done by completing a self-addressed, stamped envelope together with your EightVape return tackle and tracking amount. Upon arrival, keep your unit is fully charged and prepared to begin using it immediately. Do not hold out for your Element Vape product to warm up; that can not be stressed adequate, particularly in the case associated with rechargeable batteries.
As outlined inside the above paragraph, when shipping to UK residents, shipping and delivery is going to be facilitated simply by certainly one of our across the country network of courier companies, such as DPD, FED FORMER MATE or UPS — but please allow for additional costs to be taken into consideration whenever placing your purchase. Customers located inside the Republic of Ireland are not authorized to buy online. Inside most cases, clients located within typically the Republic of Ireland will be not able to purchase the product by using credit credit cards or debit cards. We are currently experiencing some issues together with credit card scams in European countries as well as in certain cases, payments made applying these methods might be declined or perhaps reversed. In addition, all deliveries to be able to EU customers might be subject to fees and import responsibilities.
Whenever shipping internationally, you should note that customs procedures are incredibly time-consuming and frequently require the help of a good independent customs agent. In the case of an brought in product, delivery periods will be dependent on your courier’s international delivery services and transit periods may greatly go beyond our internal shipping estimates. Should you be unsure of expected transportation times, please contact us immediately. Worldwide orders will generally arrive within three to five business days after payment has already been received.
For those questions relating to this matter, please note that every queries should be focused towards our company headquarters. Should a person need for making modifications or inquire about our services inside general, you may do so at anytime during enterprise hours, Monday via Friday, except Weekend, Wednesday, and Thursday. Should you have any other questions, you can both contact our consumer service team or one of the sales representatives on the main office. If you prefer to place your order on-line, you are delightful to visit our website and follow typically the simple instructions offered. All billing plus ordering information may be provided from the click regarding a button.
As constantly, we strongly suggest that all requests be paid regarding completely before delivery or delivery of products. Any changes to shipping or perhaps delivery policies will probably be clearly indicated after receipt of payment. In the occasion of a defect in any merchandise, please contact all of us right away for any return or substitute. As long since your satisfaction will be our number one priority, we all will work with you to definitely make sure that you have got the very best electric products available.